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Bar chart showing the impact of negative online reviews on small businesses. Among 132 business owners surveyed, 64.4% say negative online reviews have at least a moderate impact on their business.
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65% of Small Business Owners Say Negative Online Reviews Hurt Their Business

Small Business Expo Research Team

| Jun 30, 2026
Stacked bar chart illustrating how customer relationships vary across industries based on what businesses find hardest to earn from customers.
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What Small Businesses Struggle Most to Earn From Customers

Small Business Expo Research Team

| Jun 16, 2026
Busy urban street with storefronts, shoppers, and outdoor seating, illustrating how to grow a business.
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Your Business Needs to Show Up When People Search for Small Businesses Near Me

Zach Lezberg

| May 11, 2026
Chart showing 2026 customer priorities based on a February survey of 810 small business owners, with quality and personal service ranking highest above price, brand trust, and convenience.
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Quality Vs Price: How Customer Priorities Are Shifting In 2026

Small Business Expo Research Team

| Feb 26, 2026
a person using a laptop to develop integrated marketing communications strategies
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What is Integrated Marketing Communication? Why Should You Use It?

Zach Lezberg

| Feb 17, 2025
wireless point of sales
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Supercharge Your Sales: The POS Systems That Are Changing the Small Business Game!

Zach Lezberg

| Feb 05, 2025

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