From Missed Calls to More Revenue: Agentic AI and the Future of Customer Service

• Workshop Room 2

Small businesses must operate with enterprise-level pace while staying agile. This session explores how RingCentral helps growing companies scale smarter with unified communications, AI tools, and integrated customer engagement.

Presented by:

Zach Cohn, speaker at The Small Business Expo
Zach Cohn from RingCentral Headshot Photo at Small Business Expo

Zach Cohn RingCentral

Zach Cohn is Sr. Manager, PSS, at RingCentral.
Zach Cohn is Sr. Manager, PSS, at RingCentral.