Designing Work That Works: Where Your Workflow Breaks — and How to Fix It

• 1:00PM - 1:30PM • Workshop Room 6

What’s really slowing you down? This workshop reveals why your workflow isn’t flowing. Leaders and operators will uncover hidden friction—and learn smarter ways to design how work gets done, without adding more complexity.

Presented by:

Jackson Elliott from Duffy + Boyd Headshot Photo at Small Business Expo

Jackson Elliott Duffy + Boyd

Jack has spent 25+ years helping organizations untangle workflow breakdowns, fix execution gaps, and build systems that scale. His background spans creative production, program management, and operational strategy—bringing structure and clarity to complex environments. A Certified Project Management Professional and ScrumMaster with a B.A. from Fordham University, Jack bridges strategy and execution with precision. He doesn’t offer playbooks. He offers momentum—through practical rigor, clean systems, and grounded guidance.
Jack has spent 25+ years helping organizations untangle workflow breakdowns, fix execution gaps, and build systems that scale. His background spans creative production, program management, and operational strategy—bringing structure and clarity to complex environments. A Certified Project Management Professional and ScrumMaster with a B.A. from Fordham University, Jack bridges strategy and execution with precision. He doesn’t offer playbooks. He offers momentum—through practical rigor, clean systems, and grounded guidance.
Read more