AI Is Now Answering Business Calls — Here’s How You Can Use It Today
• 3:30PM - 4:00PM • Workshop Room 2
See how AI can answer calls, schedule appointments, and respond to customer questions in real time. This workshop demonstrates how businesses can automate phone interactions and improve efficiency.
Presented by:
Michael Nguyen Teleiq
Michael Nguyen is the Co-Founder of TeleIQ, an AI-powered phone assistant platform designed to help businesses manage customer calls more effectively. He is an AI and machine learning specialist passionate about helping companies apply artificial intelligence in practical, real-world ways.
Michael holds a Master’s degree from the Georgia Institute of Technology, where he focused on applied artificial intelligence and explored how machine-learning systems can understand language, retrieve information, and respond intelligently in real time.
With more than six years of industry experience, Michael has worked across both startup and enterprise environments, building AI-driven solutions
Michael Nguyen is the Co-Founder of TeleIQ, an AI-powered phone assistant platform designed to help businesses manage customer calls more effectively. He is an AI and machine learning specialist passionate about helping companies apply artificial intelligence in practical, real-world ways.
Michael holds a Master’s degree from the Georgia Institute of Technology, where he focused on applied artificial intelligence and explored how machine-learning systems can understand language, retrieve information, and respond intelligently in real time.
With more than six years of industry experience, Michael has worked across both startup and enterprise environments, building AI-driven solutions that improve customer interactions, automate workflows, and support business operations at scale. His work bridges academic research and real-world implementation, translating complex AI concepts into systems that businesses can easily adopt.
Motivated by his academic background and hands-on industry experience, Michael co-founded TeleIQ to help businesses reduce missed calls, improve customer engagement, and automate routine interactions using conversational AI.
In this workshop, Michael will share practical insights into how small businesses can start using AI today to improve customer service, increase efficiency, and stay competitive in an increasingly digital world.