Niraj Rout Hiver

Niraj Ranjan Rout is the Founder & CEO of Hiver, the modern AI customer service platform used by 10,000+ teams worldwide — including Flexport, Harvard University, Upwork, and Ping Identity.

Under his leadership, Hiver has grown into a global category challenger: a platform built for fast-moving teams who want simplicity, speed, and intelligence without the complexity of legacy helpdesks.

Before Hiver, Niraj co-founded Mobicules, where he helped scale the company from a 3-member team to 35 engineers in under two years, building products for startups across the US, Europe, and India.

Niraj is passionate about reimagining how customer service teams work: simpler tools, smarter automation, and technology that gives humans more time for what actually matters — the customer.