Mary Ann Barroso-CastanonLoyalty Manager, IKEA
As the Loyalty Manager for IKEA Burbank Mary Ann is responsible to ensure our visitors have an enjoyable, convenient, and successful shopping and buying experience that leads to increased sales and sustained long-term profitability, as well as establish and retain a life-long relationship with existing and new customers. As part of the Customer Engagement & Loyalty Approach Mary Ann’s focus is to promote the loyalty program IKEA Family, be the liaison for IKEA Public Relations, Public Affairs, Community Involvement as well as IKEA for Business.