How to Turn Great Customer Service into Profitability

• Workshop Room 4

It’s no secret that customer service is the life blood of a successful business. Positive customer interactions can separate a thriving business from the rest. But, what does successful customer engagement look like? Where does one begin? What tools are available to keep customers coming back and elevate your businesses reputation? Attend this session to find out how a simple adjustment in your customer service strategy can help you to increase revenue, improve customer interactions and deliver exceptional customer experiences. Presented by Spectrum Business and RingCentral.

Presented by:

Ron Dirienzo Sr. Channel Manager, Spectrum Business & RingCentral

Ron Dirienzo leads the Spectrum Business partnership for RingCentral. He has over 10 years’ experience in the telephony and unified communications industry. He has advised businesses of all sizes and industries, guiding their communications journey, with simple and easy to understand strategies that anyone can use.
Ron Dirienzo leads the Spectrum Business partnership for RingCentral. He has over 10 years’ experience in the telephony and unified communications industry. He has advised businesses of all sizes and industries, guiding their communications journey, with simple and easy to understand strategies that anyone can use.

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