Building Flawless Customer Experiences for your Small Business Growth

• Workshop Room 5

The workshop is designed to help small business owners who are looking for ways to perfect their day-to-day customer-facing operations and create a flawless customer experience, that will lead to their business growth. You will also discover how a CRM solution can help you in the journey and win more customers.

Presented by:

Balaji Krishnan (Benny) Sales Director, Zoho

Benny is an experienced Head Of Business Management with a demonstrated history of working in the information technology and services industry. He is skilled in Customer Relationship Management (CRM), IT Service Management, Enterprise Software, Partner Management, Business Development, Software as a Service (SaaS), and Pre-sales. He's also a strong sales and support professional focused on Business Administration and Management.
Benny is an experienced Head Of Business Management with a demonstrated history of working in the information technology and services industry. He is skilled in Customer Relationship Management (CRM), IT Service Management, Enterprise Software, Partner Management, Business Development, Software as a Service (SaaS), and Pre-sales. He's also a strong sales and support professional focused on Business Administration and Management.

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