Susan Doctoroff Landay, Owner and President of Trainers Warehouse, is responsible for strategy, marketing, finance, operations, and product development. Her primary goal is to make learning and work more fun and effective. Pre-Trainers Warehouse experience includes several years of conflict resolution training and consulting. Susan is a graduate of Yale, the Kellogg Graduate School of Management at Northwestern University, Ringling Bros. and Barnum & Bailey Clown College. She has authored countless articles and currently writes the WorkSMART blog.