Sparking Communication and Relationships at Work

05/27/2021 CST • Workshop Room 2

In this interactive session, we’ll explore why building relationships is difficult for adults, discuss the different types of relationships you might want to build and then identify some concrete ways to do it – by asking the right questions, setting ground rules when needed, and having meaningful conversations! Topics covered include the dreaded icebreaker; defining relationship goals; the interdependence of communication, relationships, and trust; the need to ask questions and the “right” types of questions to ask; and the importance of making yourself vulnerable. Attendees will come away with fresh thinking and concrete tools to help them foster communication and relationships with their teams and colleagues.

Presented by:

Susan Landay President, Trainers Warehouse

Susan Doctoroff Landay, Owner and President of Trainers Warehouse, is responsible for strategy, marketing, finance, operations, and product development. Her primary goal is to make learning and work more fun and effective. Pre-Trainers Warehouse experience includes several years of conflict resolution training and consulting. Susan is a graduate of Yale, the Kellogg Graduate School of Management at Northwestern University, Ringling Bros. and Barnum & Bailey Clown College. She has authored countless articles and currently writes the WorkSMART blog.
Susan Doctoroff Landay, Owner and President of Trainers Warehouse, is responsible for strategy, marketing, finance, operations, and product development. Her primary goal is to make learning and work more fun and effective. Pre-Trainers Warehouse experience includes several years of conflict resolution training and consulting. Susan is a graduate of Yale, the Kellogg Graduate School of Management at Northwestern University, Ringling Bros. and Barnum & Bailey Clown College. She has authored countless articles and currently writes the WorkSMART blog.

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