Secrets to Create Customer Loyalty For Life and Wow Your Customers Using Successful “Disney” Strategies

February 11, 2020 • 1:30pm-2:15pm • Keynote Theatre

Have you ever wondered how Disney continues to produce a successful model on business, leadership, brand marketing and team culture? Imagine if you could learn Disney secrets to create your own successful brand empire, attract more customers, build customer loyalty and a winning team culture. Do you want tips to blow away your competition, have more referrals, loyal customers for life, no more discounting prices, make more money, and achieve the results you want now? John will show you how exactly how Disney does it and how you can do it too in your business. Want to be more successful? A must program to attend!

Presented by:

John Formica

JOHN FORMICA Leader at Disney/Renowned Author

International speaker, coach and top selling author, John has inspired audiences with over 3,500 presentation across the globe. He has appeared on major TV networks and featured in the Virgin Atlantic In-flight Magazine. John has 30 years experience in top leadership positions with industry giants including the Disney Company. During his 10 years with Disney, John managed their top luxury resorts to lead his teams to achieve the highest guest ratings among all WDW Resort Hotels. Today, John is “America’s Best Customer Experience Speaker” and leading authority small business growth and team culture. He has coached hundreds of small businesses and professionals to build customer loyalty,
International speaker, coach and top selling author, John has inspired audiences with over 3,500 presentation across the globe. He has appeared on major TV networks and featured in the Virgin Atlantic In-flight Magazine. John has 30 years experience in top leadership positions with industry giants including the Disney Company. During his 10 years with Disney, John managed their top luxury resorts to lead his teams to achieve the highest guest ratings among all WDW Resort Hotels. Today, John is “America’s Best Customer Experience Speaker” and leading authority small business growth and team culture. He has coached hundreds of small businesses and professionals to build customer loyalty, attract more customers and create winning teams.

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