Implementing The Lost Art of Customer Service to grow your business

05/27/2021 CST • Workshop Room 1

This workshop teaches attendees how to set themselves apart and grow their business by implementing the lost art of great customer service in their business. Gone are the days of reducing prices, excessively couponing, and overly spending on marketing only to break even. This workshop follows the principle of the Golden Rule and Ken Blanchard's Raving Fans theory to show audiences proven, detailed, step by step guide that they can easily apply in their business, train their employees and increase revenue by having an increase in customers. I cover topics such as hiring the right people, company culture, customer acquisition, customer loyalty, branding, and a step by step guide on how to treat customers to keep them loyal.

Presented by:

Nancy Azeez Speaker & Business Growth Strategist, Red Onyx Consulting

Nancy Azeez is an award winning business consultant, a sought after, dynamic speaker who uses her incredibly powerful personal stories of survival, hope, overcoming and faith to engage, inspire and educate broad audiences everywhere. Nancy has over 10 years of entrepreneurial, leadership and managerial experience working for brands such as Starbucks, Omni Hotels and Resorts, Intuit Turbo tax, and Snap Finance. Nancy works with startups and small businesses locally and globally. In 2018, Nancy was recognized as the Houston Women in Business Champion of the year by the U.S. Small Business Administration.At the age of 25, Nancy co-founded a tax business which grew to 25 locations nationally
Nancy Azeez is an award winning business consultant, a sought after, dynamic speaker who uses her incredibly powerful personal stories of survival, hope, overcoming and faith to engage, inspire and educate broad audiences everywhere. Nancy has over 10 years of entrepreneurial, leadership and managerial experience working for brands such as Starbucks, Omni Hotels and Resorts, Intuit Turbo tax, and Snap Finance. Nancy works with startups and small businesses locally and globally. In 2018, Nancy was recognized as the Houston Women in Business Champion of the year by the U.S. Small Business Administration.At the age of 25, Nancy co-founded a tax business which grew to 25 locations nationally and began franchising. Driven by passion and a strong desire to make a positive impact in the world, Nancy founded the Triumphant Woman nonprofit organization which helps sexually abused girls and women in Ghana and the United States.

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