Culture Is No Longer an HR Thing; It Is a Business Thing

• Workshop Room 3

Why This Workshop Is Important: How your employees feel about what they do and for whom they do it determines how much effort they put into their work, how engaged they will be, and how long they will stay with you. Small businesses need every person to perform at their best, and yet there is often not a clear strategy or approach on how to do this.

Workshop Takeaways:

This interactive learning experience is designed with the following outcomes for each participant:

· Participants will understand what culture is and why it is considered critical to your small business.
· Participants will learn about the key moments in an employee’s journey and career with their organization and why these moments are critical to their employees’ well-being, retention, and sense of belonging.
· Participants will understand how mechanisms and managers affect how employees feel about what they do and whom they do it for.
· Learn best practices that small business owners can implement immediately to elevate their company culture.

Presented by:

Shane Green from SGE International Headshot Photo at Small Business Expo

Shane Green SGE International

A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a consultant who works with start-ups and small businesses on customer experience and organizational culture. As the President & Founder of SGEi, Shane leads a team of professionals who have partnered with brands like the NBA, Madison Square Garden, MGM Resorts International, Foot Locker, Cisco Systems, United Airlines, and BMW to reprogram their employee experiences to create loyal customers and raving fans. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work from multiple industries to transform employee mindsets, habits, and skills to improve customer experienc
A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a consultant who works with start-ups and small businesses on customer experience and organizational culture. As the President & Founder of SGEi, Shane leads a team of professionals who have partnered with brands like the NBA, Madison Square Garden, MGM Resorts International, Foot Locker, Cisco Systems, United Airlines, and BMW to reprogram their employee experiences to create loyal customers and raving fans. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work from multiple industries to transform employee mindsets, habits, and skills to improve customer experiences and interactions. Along with the SGEi team, he has taken best practices, tools, training, and ideas and evolved these for the small business environment to help them attract, engage, and retain the best people.