SMALL BUSINESS EXPO 2017 FAQs

GENERAL

What are the Expo Hours? The Expo Hall is open from 9am – 5pm.  The final Inspiration2020 Showcase Theatre Presentation is from 4:30pm-6pm.

Is there a dress code? The Dress code is business casual.

Is there an age limit to enter the Expo? Attendees must be 18 or older to attend Small Business Expo.

I want to Exhibit and/or Sponsor Small Business Expo! Great! Please contact us at (212)404-2345 or VISIT OUR EXHIBITOR INFO PAGE.

What are my parking options at the Expo? Please check the show’s specific FAQs in the respective city web page.

Should I bring business cards to the event? Are flyers and other ads permitted? Absolutely bring business cards and lots of them! This is a huge networking event, we encourage networking and exchanging of business cards.  Flyers and other advertisements may not be given away unless you are an exhibitor.  However, you may display your business cards, flyers & other advertisements free of charge in our designated Business Card Exchange Area.

May I solicit my product/service to Expo Exhibitors and Sponsors? No. We have a strict No Solicitation policy.  Please do not solicit your product/service to Exhibitors & Sponsors unless you are an Exhibitor/Sponsor with proper Exhibitor/Sponsor credentials listed on your badge. Violators will be asked to leave.  We thank you in advance for your cooperation.  If you would like to sell your product/service at the Expo, we encourage you to purchase an exhibitor space at the Expo.

Refer a friend/ Starbucks Cards. Stop by the Registration Area the day of the expo to claim your Starbucks gift card. It’ll be sent to you via email. Limit one per person.

How can I contact the organizer with any questions? Please contact clientservices@theshowproducers.com or call (212)404-2345.

 

TICKETS/ BADGES

The name on my registration doesn’t match the attendee. Is that okay? Yes, you may update this information on-site in our Registration Area the day of the Expo.  We are unable to make changes to your registration over the phone or online.

I want both the After Party Ticket & the Lead Scanner App! How can I do that? Simple! Please purchase the Silver, Gold or Platinum Badge.  These badges include both options (see the Badge Chart in the Eventbrite page for all items included with these badges).

I already purchased a badge but would like to upgrade to a higher level. What do I do? Please purchase the higher level option and then contact us via email to clientservices@theshowproducers.com or by phone at 212.404.2345 and we will refund your other badge.  You must purchase the higher level badge first before requesting a refund for the other badge.

Can I update my registration contact information? Yes. Any updates to your contact information may be made when you arrive at the Expo in our Registration Area.  We are unable to make changes over the phone or online.

Will my Entrance Badge be emailed or mailed to me before the Expo? No.  You will need to check-in with us at the Expo in our Registration Area.  We will print your badge on-site and provide you with a lanyard and badge holder.  We do recommend that you print and bring your Eventbrite Confirmation with QR Code for a quick check-in.

Do I have to bring my printed EventBrite Confirmation to the event? No.  We are able to look you up by your name and/or email address at the Expo.  However, bringing your EventBrite Confirmation with QR Code will speed up your check-in process.

The After Party – where & when is it? You will receive a separate email from us closer to the date of the Expo that provides the location of the After Party.  The After Party is held on the same day as the Expo from 6PM-9PM.  It is co-hosted by Network After Work.  Please be sure to wear your badge to the After Party to check-in.

Lead Scanner App – how do I use this? You will receive a separate email from us with details on how to download and use the Lead Scanner App on your smartphone.  It is only available on iPhone & Android Devices. You may scan as many attendee & exhibitor badges as you’d like.  All contact information from that scan will be provided (name, company, phone # & email address).

You can also CLICK HERE for additional details on how to use our App.

VIP Reserved Seating – how does that work? All of our workshop rooms & the Inspiration2020 Theatre will have a row of seats reserved just for you.  Please be sure to always have your badge displayed for access to these reserved seats.  Your badge gives you access to these seats, no other ticket is needed.

Exhibitor Table at the After Party – how does that work? You will receive a separate email confirmation from our After Party co-Host, Network After Work.  They will provide you specific details on where & when to set-up.  You will be provided with (1) 6-foot table & (2) chairs.  The After Party takes place on the same day as the Expo from 6pm-9pm.

 

What is the Refund Policy? Once a badge is purchased, there are no refunds provided.

More questions about a specific show? Please proceed to the city specific page and scroll down to the Quick Links section.

 

Enjoy the expo!

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