Expo FAQs- 2018

GENERAL EXPO QUESTIONS:

What are the Expo Hours? The Expo Hall is open from 9am – 5pm.  The final Main Stage Presentation is from 4:30pm-6pm.

How do I register & can I register more than one person? You can absolutely register more than one person and we encourage that! Attending is always more fun with groups! To register, simply choose your Badge type above and select the number of tickets you need. Then click “REGISTER” to begin your registration process. Each person attending will need to be registered. Please use a different email address for each person registering.

Is there a dress code? The Dress code is Business Casual.

Is there an age limit to enter the Expo? Attendees must be 18 or older to attend Small Business Expo.

What are my parking options at the Event? Parking changes from venue to venue. Please check their website for the most accuarate info.

How can I contact the organizer with any questions? You can contact us here

I want to Exhibit and/or Sponsor Small Business Expo! Great! Please contact us at (212)404-2345 or VISIT OUR EXHIBITOR INFO PAGE.

Should I bring business cards to the event? Are flyers and other ads permitted? Absolutely bring business cards, and lots of them! This is a huge networking event, we encourage networking and exchanging of business cards.  You may display your business cards, flyers & other advertisements free of charge in our designated Business Card Exchange Area.

May I solicit my product/service to Expo Exhibitors and Sponsors? No. We have a strict no solicitation policy.  Please do not solicit your product/service to Exhibitors & Sponsors unless you are an Exhibitor/Sponsor with proper Exhibitor/Sponsor credentials listed on your badge. Violators will be asked to leave.  We thank you in advance for your cooperation.  If you would like to sell your product/service at the Expo, we encourage you to purchase an exhibitor space at the Expo.

What is the Refund Policy? Once a badge or Exhibitor Space is purchased, there are no refunds provided.

What is Small Business Expo’s Terms & Conditions & Privacy Policy? Please visit these links to review each. By registering for Small Business Expo you acknowledge that you have read and agreed to both of these policies. Terms & ConditionsPrivacy Policy.

 

REGISTRATION RELATED QUESTIONS:

The name on my registration doesn’t match the attendee. Is that okay? Yes, you may update this information on-site in our Registration Area the day of the Expo.  We are unable to make changes to your registration over the phone or online.

Will my Entrance Badge be emailed or mailed to me before the Expo? Your badge was/will be emailed to you at the time of registration. You will need to check-in with us at the Expo in our Registration Area.  We are able to print your badge on-site and provide you with a lanyard/clip and badge holder.  We do recommend that you print and bring your EventBrite Confirmation with QR Code for quick & expedited check-in.

I already purchased a badge but would like to upgrade to a higher level. What do I do? Please purchase the higher level option and then contact us by email or by phone at 212.404.2345 and we will refund your other badge.  You must purchase the higher level badge first before requesting a refund for the other badge.

Can I update my registration contact information? Yes. Any updates to your contact information may be made when you arrive at the Expo in our Registration Area.  We are unable to make changes over the phone or online.

 

BADGE PERKS RELATED QUESTIONS:

What is the Lead Scanner App? Our Lead Scanner App is an excellent way to collect valuable contact information from each person you meet at Small Business Expo. The App is available on Android & iPhone. With this App you scan the QR code found on a person’s badge at the Expo. Once you scan the QR Code, that person’s contact information that was provided to us when they registered will appear on your phone to save (i.e., First Name, Last Name, Email Address, Phone #, Company Name, Job Title & Zip Code). You can then put notes and mark the lead as Cold, Warm or Hot for future follow up. The App also allows you to export all of your scans into an Excel Spreadsheet that you can then upload into your CRM, Email Marketing Software, Contact Database, etc. For more info about our Lead Scanner App, please click HERE.

NOTE: You scan the QR Code on people’s badges. This is not the full attendee list (registrant list).

How do I use the Lead Scanner App?You will receive a separate email from us with details on how to download and use the Lead Scanner App on your smartphone (along with your License Code).  It is only available on iPhone & Android Devices. You may scan as many attendee & exhibitor badges as you’d like.  All contact information from that scan will be provided (name, company, phone #, email address, job title & zip code). If you have any questions or need your License Code, please visit us in the Registration Area at the Expo.

You can also CLICK HERE for additional details on how to use our App.

What is Happy Hour? Happy Hour takes place on the Small Business Expo Exhibitor Floor from 3:30 pm-4:30 pm. Free Beer & Wine will be provided at the Bar for those attendees with a Gold, Platinum or Titanium Badge. We crank up the music, add Beer & Wine and everyone has a great time with some last minute networking! Please note you must be 21 years or older to consume alcohol.

I want access to the Happy Hour Open Bar & the Lead Scanner App! Great! Please purchase the Gold, Platinum or Titanium Badge.  These badges include both options (see the Badge Chart above for other items included with these badges). Please note you must be 21 years or older to consume alcohol and use the Open Bar.

What is the PRICE and what is the FEE listed on the Eventbrite options? The “PRICE” is what Small Business Expo charges for that specific Badge Option. The “FEE” is the Eventbrite Registration processing fee. Eventbrite is a 3rd Party Registration company that we use to allow you to register for our events.

Do I have to bring my printed EventBrite Confirmation to the event? No, but we do recommend it.  We are able to look you up by your name and/or email address at the Expo.  However, bringing your EventBrite Confirmation with QR Code will speed up your check-in process.

VIP Reserved Seating – how does that work?All of our workshop rooms & the Main Stage will have a row of seats reserved just for you.  Please be sure to always have your badge displayed for access to these reserved seats.  Your badge gives you access to these seats, no other ticket is needed. This option is only available for Platinum & Titanium Badge Holders.

What is Priority Seating in Speed Networking? Speed Networking is one of our most popular areas of the show. Like “Speed Dating” you get approximately 3 mins to exchange information and network with one person. When the bell goes off, you move to the next table and meet someone different. This is a quick way to meet about 20 new people in 45-60 minutes. Priority Seating is available for Titanium Badge Holders first, followed by everyone else. This area of the Expo tends to sell out so we highly recommend purchasing a Titanium Badge if you plan to participate in this part of the show. When you arrive at the Expo and get your Badge, your Badge will give you access to Priority Seating in this area. Please look for the Priority Seating line when you arrive at this area. Priority Seating badge holders will be seated first.

What is the Company Promo Offer in the Post-Show Email that is included with my Titanium Badge? After the Expo we will send out a special “THANK YOU” email to all of our Exhibitors, Sponsors & Attendees. As a Titanium Badge-Holder, we include a special offer from your company with a direct web link to your website. We include your Logo, Contact Info, Special Offer, Company Description and Link to your website. Please send this information to Andres@theshowproducers.com. Click Here to view a sample of this email.

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