Methodology: Data is from the January 2019 FPX report titled “Digital Transformation and the Customer Experience.” 229 US B2B professionals were surveyed during October 2018. 47% of respondents are in the manufacturing industry. Respondents identified their company revenues as $101-250 million (20%), $251-$500 million (19%), $501-$1 billion (28%), and more than $1 billion (34%). Respondents identified their job title as manager (56%), director (26%), president/VP (4%), and C-suite (14%).
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